Cancellation guide
How to cancel Amazon Prime
Follow these steps to stop your Amazon Prime subscription. Zeno tracks the renewal date so you can cancel before the next charge lands.
Difficulty: dark pattern
- Go to amazon.com/mc/pipelines/cancellation
- Click End Trial or Cancel Membership
- Amazon will show retention offers - click Continue to Cancel each time
- Select a cancellation reason
- Click Cancel Prime - ignore any final offers
- You will receive a confirmation email
Open Amazon Prime cancellation page →