Cancellation guide
How to cancel Box Personal Pro
We haven't written Box Personal Pro-specific steps yet: these are the steps most services use, and the link below opens Box Personal Pro's own cancellation page. Zeno tracks the renewal date so you can cancel before the next charge lands.
Difficulty: medium
General steps. We haven't verified Box Personal Pro's exact cancellation flow yet. If a step doesn't match what you see, look for Billing or Subscription in your account settings.
- Go to Box Personal Pro and sign in
- Open Account, Profile, or Settings
- Choose Billing, Plan, Membership, or Subscription
- Select Cancel, Manage subscription, or Turn off auto-renew
- Confirm cancellation and save the confirmation email or screen
Open Box Personal Pro cancellation page →