Cancellation guide
How to cancel CrashPlan
We haven't written CrashPlan-specific steps yet: these are the steps most services use, and the link below opens CrashPlan's own cancellation page. Zeno tracks the renewal date so you can cancel before the next charge lands.
Difficulty: medium
General steps. We haven't verified CrashPlan's exact cancellation flow yet. If a step doesn't match what you see, look for Billing or Subscription in your account settings.
- Go to CrashPlan and sign in
- Open Account, Profile, or Settings
- Choose Billing, Plan, Membership, or Subscription
- Select Cancel, Manage subscription, or Turn off auto-renew
- Confirm cancellation and save the confirmation email or screen
Open CrashPlan cancellation page →