Cancellation guide
How to cancel Shopify Basic
We haven't written Shopify Basic-specific steps yet: these are the steps most services use, and the link below opens Shopify Basic's own cancellation page. Zeno tracks the renewal date so you can cancel before the next charge lands.
Difficulty: medium
General steps. We haven't verified Shopify Basic's exact cancellation flow yet. If a step doesn't match what you see, look for Billing or Subscription in your account settings.
- Go to Shopify Basic and sign in
- Open Account, Profile, or Settings
- Choose Billing, Plan, Membership, or Subscription
- Select Cancel, Manage subscription, or Turn off auto-renew
- Confirm cancellation and save the confirmation email or screen
Open Shopify Basic cancellation page →