Cancellation guide
How to cancel Xbox Live Gold
We haven't written Xbox Live Gold-specific steps yet: these are the steps most services use, and the link below opens Xbox Live Gold's own cancellation page. Zeno tracks the renewal date so you can cancel before the next charge lands.
Difficulty: medium
General steps. We haven't verified Xbox Live Gold's exact cancellation flow yet. If a step doesn't match what you see, look for Billing or Subscription in your account settings.
- Go to Xbox Live Gold and sign in
- Open Account, Profile, or Settings
- Choose Billing, Plan, Membership, or Subscription
- Select Cancel, Manage subscription, or Turn off auto-renew
- Confirm cancellation and save the confirmation email or screen
Open Xbox Live Gold cancellation page →